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Why We Are The Leader In Covina Water Damage Restoration

1/28/2020 (Permalink)

A large hole in a ceiling after a leak A leak in this home led to the ceiling giving way and the homeowner called us right away so we could come out and began restoration.

Why Choose SERVPRO to Restore Your Covina Home After Water Damage

Apart from being an inconvenience, a water intrusion incident is also severe and stressful. Several factors can cause water damage in your home, many of which you are not adequately prepared for. Every minute matters when it comes to inspecting, extracting, and cleaning up a water-damaged house.

You need the right water restoration team and a systematic restoration plan to manage the water damage in your Covina residence. Proper assessment and prompt restoration can give you peace of mind. That is what you can expect when you call SERVPRO to assist you in restoring your home to its preloss condition.

We have a commitment to guide our customers through the crisis to resolution. For many decades, we have held firm to our value of offering restoration services with understanding and integrity. We work collaboratively and directly with our customers to provide the right solution.

When dealing with a water loss problem, you need to remove the water and moisture fast. Our technicians use specialized equipment to achieve this. The devices meet some objectives during the water removal and drying process, including:

  • Extracting as much water as possible
  • Increasing air circulation in the home to speed up drying
  • Discouraging the growth of mold spores and bacteria
  • Reducing humidity levels in the affected areas.
    Keeping the temperature suitable for quick drying
  • Promoting drying beneath the visible surfaces.

If water has pooled in your home, our technicians can use electric submersible pumps to extract it. These pumps eliminate the suction lift limitations and offer continuous, quiet operation. To dry a house properly, it is also essential to look for hidden moisture. Our team can use non-penetrating moisture meters to locate abnormally high levels of moisture in materials such as plaster and drywall, where minimizing surface damage is vital.

Our SERVPRO crew also uses air movers to improve air circulation. The equipment helps prevent water vapor from settling on surfaces. Air movers usually have to stay on for several hours or days to dry a property effectively. We may, therefore, leave the equipment in your home, and it should remain in operation.

Mold growth can occur as humidity rises. Therefore, our technicians keep humidity levels as low as possible in a water-damaged home. We can use desiccant dehumidifiers to lower humidity levels. These devices produce drier air than other dehumidifiers, meaning that the air has the lowest vapor pressure. Like air movers, it takes some time for dehumidifiers to remove moisture from the air. Therefore, our restorers can ask you to let the dehumidifiers remain on until the humidity reaches acceptable levels.

When a water intrusion incident happens in your property, contact SERVPRO of Azusa / Covina at (626) 387-4111. Our well-equipped and trained professionals respond to the emergency needs of homeowners around the clock.

See more about Covina.

Water Damage In Your Covina Home

1/26/2020 (Permalink)

water damaged property Contact SERVPRO of Azusa / Covina at (626) 387-4111 for appraisal and repair.

Repairing Laminate Floors with Water Damage in your Covina Home

Wet rooms in your home are at a high risk of suffering from water-related problems. These can be especially true in bathrooms with vinyl or laminate flooring. Unlike natural woods, laminate flooring requires immediate attention. The cheaper, porous materials used in a laminate can store onboard significant amounts of water in a short space of time. This water absorption can lead to cupping, warping, or bubbling on the floor's surface, making doors tight to open or likely to get stuck.

If you notice the floor becoming inconsistent in your bathroom, there is a strong chance that water damage in your Covina home is the culprit. Shower curtains are often inefficient at preventing all water from escaping, while enclosed showers may still leak or suffer blockages. Over a year, the steady transition of small amounts of water onto a laminate floor can result in long-term water issues. Our team here at SERVPRO can access both the flooring and the ceiling below to understand the extent of harm.

When porous materials become oversaturated with moisture, they expand. This expansion means that a laminate floor may sustain increasing pressure against the baseboard and walls of your bathroom. When pressure levels get too high, the boards begin to bend upwards in the middle in response. Homes with laminate flooring should have sealant beneath them to prevent water from passing between floors. However, SERVPRO technicians often find that the sealant is insufficient or worn away beneath the laminate, which can lead to water migration problems in the story below.

Repairing a laminate floor is a big job. Porous materials like these are often tough to recover. SERVPRO technicians can remove the laminate flooring to gain access to the subfloor beneath. Here, we can apply direct airflow and temperature to ensure that moisture is dried correctly, and there are no microbial growth concerns. Once the subfloor is approved, we can inexpensively replace and install more suitable vinyl boards to replace laminates. Vinyl boards are water-tight, which makes them a superior choice instead of laminates for wetrooms like bathrooms or toilets.

Warping and cupping in laminate flooring are only going to get worse rather than better. Contact SERVPRO of Azusa / Covina at (626) 387-4111 for appraisal and repair.

For more about Covina click here.

SERVPRO has the Training to Perform Crime Scene Cleanup in Azusa

1/8/2020 (Permalink)

Scene of crime, crime scene tape, bloody knife and blood on floor Trauma scene cleanup requires trained professionals. SERVPRO has the specialized training to remove biohazards.

Highly Competent and Compassionate Technicians Are Why SERVPRO Offers Reliable Azusa Crime Scene Cleanup  

Responding to the aftermath of a crime in your Azusa crime evokes strong emotions. Fear, stress, and grief add to the loss of the comfort and security you and your family felt in your home. It would help if you had not only practical assistance in cleaning your dwelling but also the restoration of both your refuge and your peace of mind. Our commitment and comprehensive training are why we can bring both to your post-crime crisis.  

Specialized Set of Skills 

When the authorities complete their work, you, as a homeowner, are left to cope with crime scene cleanup in Azusa. The residues and debris can pose significant challenges while eradicating the damage. If not cleaned appropriately, lingering substances and evidence-gathering materials also expose your loved ones to biohazards such as blood-borne pathogens and toxic chemicals. Extensive hazardous waste removal and management coursework and on-the-job experience are why we meet or exceed expectations. 

Competence in an Exacting Field 

Crime scene cleanup must adhere to state and local laws and regulations, including those of the Occupational Safety and Health Administration (OSHA). We attend strictly to the requirements for training and certification of our employees, which is why SERVPRO immediately comes to the assistance of members of our community. Cleaning up a crime scene can include handling the removal and disposal of the following biohazards: 

  • Blood and tissue
  • Drug lab chemicals
  • Animal waste/remains
  • Tear gas or pepper spray
  • Fingerprint power and evidence collection chemicals 

Collaboration with Insurance 

Most home insurance covers crime scene recovery. In addition to removing the residues and debris, we also work with your carrier to provide necessary deep cleaning and disinfection and help arrange for needed repairs and rebuilding. Our efforts to streamline insurance coverage and to return you to a fresh and sanitized space as quickly as practicable is why SERVPRO is an excellent solution. 

Sensitivity and the Personal Touch  

We are proud of our ability to clear away the physical signs of the crime and to make your residence look “Like it never even happened.” At the same time, we realize the damage after trauma does not affect only the structure and contents of your home. Appreciation of the difficulty of personal recovery from a crime committed in your home entails is why SERVPRO employees treat you and your family with sensitivity and respect during the project. 

Compassion and discretion are why SERVPRO of Azusa / Covina’s professional resolution of the trauma and confusion of crime scene cleanup goes beyond expectations. One call to (626) 387-4111 mobilizes our crews at your time of need.  

More about Azusa.

Water Damage in Corvina is Undiscriminating. Be Selective and Choose SERVPRO to Cleanup.

12/26/2019 (Permalink)

Office boardroom with brown water halfway up the table and chairs. Windows with blinds looking outside. Little yellow duck. There are some emergencies where your cleaning company may not be able to manage all aspects of the water damage.

Benefits of Hiring Professional Water Removal Specialists for Commercial Buildings in Covina

Like many owners of a multi-business commercial space in Covina, you made the decision long ago to contract with a building cleaning service. Although the company you hired does an excellent cleaning job, there are some emergencies where they may not be able to manage all aspects of a crisis. Particularly when a water loss is involved, the responders must have all the experience, training, tools, and equipment necessary to locate, remove, contain, and dispose of the water.

Common Spaces Share Water Damage

Your many retail and foodservice tenants reap the benefits of communal business practices, but when something goes wrong, the need for shared water removal services in Covina poses some challenges. Water that spills in one store or a supply line that bursts between the walls separating a couple of stores can spread far and wide. Establishing the perimeter of the water movement is crucial because if any moisture goes unaddressed, secondary damage is likely.

Locating the Water Spread Requires Training and Tools

When SERVPRO managers and technicians complete the Institute of Inspection, Cleaning and Restoration Certification (IICRC) coursework, they receive a solid foundation in the theory and operation of moisture detection and monitoring devices. Because water is undiscriminating as it moves through the many spaces of your commercial building, we must find and follow its path. Our employees use the following tools to locate the wet areas of the structure. Further, they help define how much they vary from normal moisture levels in unaffected areas of your building.

Moisture Sensors

Uses sharp probes to detect moisture in soft materials. These are an excellent aid to detect the presence of moisture in excess of 17 to 19 percent but do not measure the amount of moisture.

Moisture Meters

These implements determine the moisture content of various materials. Penetrating moisture meters use probes to test within wall cavities and underneath wood flooring. Penetrating meters also test individual layers. Nonpenetrating moisture meters use sensors to produce readings when the meter is placed on the surface of materials. The sensors test the conductivity of the material, so we can get false readings when measuring steel studs, foil back insulation, nails, and other metals.


This tool measures temperature and relative humidity. Advanced models also record dew point.

Removal Proceeds After We Determine the Extent of Water Migration 

SERVPRO positions pumps and extractors once we know the outline of the water migrations. The measurements used to locate the water form the basis of our drying goals. Our team continues to use the specialized tools to monitor drying after we bring in air movers, heaters, and dehumidifiers to complete the commercial water removal.

The focus of SERVPRO of Azusa / Covina is sharpened to water removal when your commercial property suffers from a water loss. Contact us at (626) 387-4111 to arrange an inspection and plan to get all your tenants back in business fast.

Click here for more about Covina.

Covina SERVPRO Professionals Talk About Water Removal Equipment

12/21/2019 (Permalink)

SERVPRO drying equipment in water damaged room This is just some of our equipment that we use for water damage restoration. This picture shows the drying phase after the water was extracted.

Why Professional Water Removal Works Best in Covina Properties 

Nearly every home experiences some form of water damage during its service life. Whether it is from an appliance failure, plumbing problem, or from storm damage, it is not an uncommon issue. FEMA estimates that water damage and the often-resulting mold cost the insurance industry just over $2.5 billion yearly.  

When a Covina home needs water removal, it is best to have the task performed professionally. The reason is simple; most consumer-grade wet/dry vacuums and fans do not have the power to extract the water like the specialized equipment SERVPRO technicians use. 


The access to a diverse selection of extraction equipment, and the extensive training each technician undergoes makes the difference for giving each job site they work on for restoration service, the best outcome from any water damage. 

Why Specialized Equipment Matters

When there is a water loss within a home, the water migrates downward, the attraction to gravity is part of the reason why water causes so much damage. Water damage events that occur on upper levels often see water dripping through the ceiling below. This is why SERVPRO technicians have different types of extraction and drying equipment for varied kinds of surfaces.  

For example, they use weighted extraction heads on carpet and padding to push out the maximum amount of water. This action assists homeowners in saving carpet saturated by clean water, so they no worry about the cost of installing an all-new carpet. Squeegees work well on tile and hardwood flooring, and for drying, the technicians rely on their air movers and different types of dehumidification equipment to bring down the moisture levels in the room. 

Monitoring the Drying Process

The technicians determine the air moisture levels within the home before drying and set drying goals, which is an essential step in avoiding issues such as mold. Most drying goals are set below 50% humidity to inhibit mold growth, and they carefully monitor the process to completion. 

When your home needs water removal, call SERVPRO of Azusa / Covina at (626) 387-4111 for fast action on the extraction and cleanup, so it is "Like it never even happened." 

More about Covina.

We Act Fast In Covina When You Are Facing Flood Damage

12/4/2019 (Permalink)

Shelves in our warehouse stacked with LGR dehumidifiers and air movers ready for any size job We have state of the art LGR dehumidifiers and double stacked air movers ready to handle any size flood damage job.

How We Prepare Immediately for Covina Home Flooding

While you might have heard the slogan that We’re Faster To Any Size Disaster, our commitment to this statement can help your Covina home during an emergency. With so many potential reasons that flooding could occur in your home, we have to get the facts straighter before we dispatch the right personnel and equipment to your address. The way that our SERVPRO team prepares can help get boots on the ground more quickly to your home, and ensure that when we arrive, that the right steps get taken immediately to help.

When you first reach out to our emergency response line that we staff 24/7, you can answer questions about the severity of the damage to your home and if flood removal for your Covina home is necessary. With the answers you provide, and any additional commentary, our crew chief and production manager can work with this information to divulge the right equipment and approaches to overcome the pressing concerns at the site. This initial communication with our team is known to us as the First Notice of Loss (FNOL.)

By reading over the information collected in the FNOL, our flood damage restoration specialists, as well as our in-house general contractors, can have a better understanding of the work to get performed upon arrival. It is our commitment as an emergency service provider to reach a damaged home within 4 hours of this initial contact with our customer, regardless of when this call gets received. In flooding scenarios, every second counts. Our prompt arrival increases the chance of stopping further damage and provides peace of mind to our customers and their respective insurance providers

No matter what time of the day or night flooding damages can occur, you can count on the full measure of restoration professionals and reconstruction specialists to arrive within hours to help. We have dedicated crew chiefs capable of managing the information you provide in your FNOL to get technicians, the right equipment, and the appropriate accessories on the way quickly. Give our SERVPRO of Azusa / Covina team a call anytime you need us at (626) 387-4111.

See more about Covina.

How Our Water Removal Services Protect a Family and Their Property in Covina

11/20/2019 (Permalink)

Upset Young Man Sitting On Sofa In The Living Room Flooded With Water No matter the cause SERVPRO can help you remove water damage from you home.

SERVPRO has various tools and methods to remove water from your home

Water can end up inside a residence in Covina because of many different situations. A tree might open up an area in the roof and let rain into the attic. A hose might slip off from behind the washing machine. The water heater might rust out on its underside. Many other kinds of accidents happen on a regular frequency to homes everywhere. 

When a disaster strikes a home in Covina, water removal services can protect the interior and its contents from devastating damage. Water can bring about ever-expanding damage that changes not only structures, but also affects your personal belongings, furnishings, and even the safety of your house. Water removal services from SERVPRO are designed to stop the spreading water and start the drying process.

Water removal also helps with reducing the ability of substances creating odors in your house. Many of the odors associated with damp conditions come from both deteriorating materials and increased microbial activity. Removing the water that activates microbes, leading them to begin rapidly reproducing, helps control them and the damage they create. Soils trapped in your flooring are also capable of giving off odors when left damp for too long. 

The IICRC trained technicians at SERVPRO do not rely on the presence of odors to know we need to locate and measure water. Our moisture meters tell us how high the moisture content is in any item we test, and our imaging cameras show the areas with excessive dampness. Being able to concentrate on these particular areas means we can also continuously monitor these places to ensure they become adequately dry on schedule. 

When damp materials and contents become dry, the damage slows down enough that we can begin restoring things. Furniture, for instance, requires tenting of cushions to allow air to circulate around them. A soft but sturdy brush renews the pile on upholstery and removes topical soils, including mold that might have flourished. Wood components quit swelling when dry again, and our building department can help with restoring these when needed. The same approach works well for carpets saturated with clean water. 

Removing the water and circulating the air within your residence helps dry out personal belongings, also. For large-size events, we often box up and bag items for drying at our facility. We can also build drying chambers at your house if space permits. Doing this keeps your items available to you, but we do ask that the chamber remain sealed to achieve optimal results.

The wiring in your home can sustain severe damage wherever water encroaches into wiring, sockets, or switch plates. After removing saturated drywall and other materials, our building specialists can test the electrical system, so any risks get taken care of before anyone in your family experiences a shock. Fire also becomes a hazard when wires become corroded. 

SERVPRO of Azusa / Covina wants to help with water removal services, starting the restoration process needed after a disaster strikes. Call (626) 387-4111 for the fastest service.

Learn more about Covina in San Gabriel Valley.

Our Technicians Discuss Steps For Handling Your Flood Damaged Home In Azusa

11/17/2019 (Permalink)

flooding in home after a storm Call us any time any day at (626) 387-4111.

Steps for Handling Flood Damage in Your Azusa Residence Safely

The climate in Azusa is temperate and warm, and the average annual rainfall is 470mm. Therefore, flooding incidents may not occur often. However, heavy rain can cause flooding in low lying areas. When flooding occurs, you should act diligently and quickly to safeguard your property and possessions from extensive damage.

To deal with flood damage in your Azusa residence, you should take several steps. You can enter your home if it is safe to do so. Watch every step because you can easily slip and fall. Be careful around electrical equipment and gas lines. Avoid using electrical appliances to avoid short-circuiting incidents. Some things you can do to limit costly damage to your possessions include:

    •    Remove furniture and other movable items from the flooded house. You can salvage these items if they have not soaked in a lot of water.
    •    Move valuables, pets, cars and essential documents to safety.
    •    Use a shop vac to extract the water.
    •    Open the windows and doors to let fresh air enter the house.
    •    Buy or borrow a dehumidifier and place it in the area that was flooded to remove excess moisture from the air.

Cleaning up and repairing a flood-damaged home is exhausting and usually requires advanced equipment and a team of experienced professionals. You can let SERVPRO help you restore your home to its normal condition. Our certified crew can handle the restoration process efficiently.

Dealing with flood damage and preventing further harm is more involved than you may think. For instance, there are sanitation concerns. The floodwater in your property could have viruses, fungi, and bacteria. Furthermore, water can seep under floors or migrate upwards in walls within minutes. It can penetrate so deeply that it can take several weeks for it to evaporate under natural conditions. During that time, the moisture could cause wood to warp, swell or crack or drywall to deteriorate.

Our technicians can use powerful water extraction equipment such as the Kleenrite Mega 4 Flood Removal unit to remove the water. The Mega 4 provides the power of a truck-mounted pump in a portable flood removal unit. Our crew can also locate the areas of your home where water has intruded and determine if the structures and contents have absorbed lots of moisture. Moisture detection equipment like the Flir BR200 Video Boroscope Wireless Inspection Camera enables our technicians to capture pictures in hard-to-see locations. Our SERVPRO crew can remove moisture from deep within the structures and contents of your home using air movers and dehumidifiers. Besides water damage repair, we also offer disinfecting and odor neutralization services.

When dealing with flood damage, you need fast and effective professional help. SERVPRO of Azusa / Covina can help you remove the floodwater and clean up your home. Call us any time any day at (626) 387-4111.

For more about Azusa click here.

Some Ways to Avoid Water Damage in Covina

11/11/2019 (Permalink)

water damaged flooring and stained wall Water damage can happen quickly. Be just as fast to react by contacting Team SERVPRO for water damage remediation services right away.

Experience and Training of Our Water Restorers for Covina Homes

We understand how stressful and traumatic water loss incidents can be in a Covina home, and that is why so many of our staff have taken the time and effort to gain their certification as Water Restoration Technicians (WRT), many with additional endorsements in Applied Structural Drying (ASD.) This experience and education have produced a skilled team of professionals capable of assessing damage quickly and applying the appropriate response to minimize loss and get your property back to preloss condition as promptly as possible.

While there are restoration companies to choose from in the area, few have the experience and training available to our SERVPRO technicians to address water damage in Covina homes. We have worked closely with the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to develop our professionals into the best possible assets for emergencies. The curriculum of coursework at this institution sets the bar of quality standards for the restoration industry.

Because so many of our team have taken the provided opportunities to obtain WRT certification through the IICRC, we are more prepared than you might think for even widespread disasters that can affect several thousand square feet simultaneously. Large loss scenarios are not uncommon, especially with appliance and plumbing failures, and they can migrate quickly to affect many areas of a damaged home.

Hands-on training is something that you cannot replicate with coursework and continued education in our facility. Each experience presents something new for our technicians and staff that makes them more attuned to disasters and more aware of the best responses when every moment counts. Each project that the team works on provides our entire SERVPRO brand with a clearer image of what our customers expect and how to obtain that.

As premier restoration professionals in the region, we have built a reputation that hinges on the satisfaction of our customers after our water restoration efforts complete. We have efficient drying and extraction tools to make the process fast and cost-effective. Give our SERVPRO of Azusa / Covina team a call today at (626) 387-4111.

Click here for more information about Covina.

The Most Important Thing You Need to Know About Fire Damage in Covina

10/25/2019 (Permalink)

home that had fire damage After fire damage strikes your home call SERVPRO to remediate the damage.

Fire Damage Professionals In Covina Talk About Refinishing Charred Materials

When something burns inside your Covina home, the flames can spread, and the heat created can ruin your building materials and contents. Many types of fire damage exist in the form of partially burnt items. In some situations, objects inside your house get burnt so badly that the have to be removed and replaced. In other cases, many of the burnt and charred items can get refinished and saved from being removed and replaced.

The first step to saving burnt or charred items by refinishing during a fire damage situation in Covina is to remove the burnt materials. When dealing with wooden items, the general rule is that if the charring goes into the material deeper than a quarter-inch, then the object must be replaced. However, if the charred material is less than a quarter inch deep into the item, then we can remove the soot and refinish the item. Refinishing your building materials and contents can be much cheaper than having to replace everything that got burnt. Therefore, our SERVPRO technicians always strive towards cleaning and refinishing items to help save you and your insurance company money.

Sometimes, the best way to remove charred materials is to use a brush or sander to agitate the burnt surface. When using hand sanders, our SERVPRO crew then uses a vacuum equipped with a HEPA filter to vacuum up all of the soot so that it does not soil any other previously unaffected area. But, sometimes the burnt area is large, and sanding and brushing methods can become too time-consuming.

In cases where we are dealing with large areas, more abrasive blasting methods can help us save time and money. Two methods often used to help restore burnt items are soda blasting and dry ice blasting.

Dry ice blasting uses carbon dioxide pellets that change from a solid to a gas as soon as they contact the affected surface. This rapid change in chemical states causes a miniature explosion when the volume instantly expands by 800 times. Soda blasting uses baking soda as its blasting medium. The baking soda getting blasted onto affected surfaces removes soot by agitation, and the baking soda particles also react with odor-causing soot particles and help neutralize them.

The more items you can save after a disaster, the better off you will be. If you call SERVPRO of Azusa / Covina at, (626) 387-4111 because we can help you find the cheapest methods to restore your home to its preloss state "Like it never even happened."

Click here to learn more about the city of Covina.